Customer Support

image120

Shipping

Yes, shipping to anywhere in the U.S.  is FREE.  We make every product by hand in our studio on the coast of Maine.  Your purchase will be shipped 2-5 days after you place your order.  We ship USPS standard mail.   Question about shipping contact us at hello@searopesmaine.com

Exchanges

We are happy to process an exchange if you need a different size within 30 days after items are received. Please send us an email at hello@searopemaine,com with your order number and we will help process your exchange

  • Exchanges will only be fulfilled for a new size request of the same item originally purchased.

Returns

We hope you love your Sea Ropes Maine purchase, If your item does not work out for you we are happy to accept returns on unused items within 30 days after items are received

  • To start a return please email us at hello@searopesmaine.com with your order number and we will help process your return


Canada and International Shipping

Unfortunately at this time we are not shipping to Canada or Internationally.  We hope to  soon!

Our Guarantee and Repairs

Each of our products are handmade at our studio in Cape Elizabeth,  Maine.  We use durable, authentic nautical rope and hardware.  We will make reasonable repairs on items for up to 1 year after date of purchase.  For all repair inquiries, please email hello@searopesmaine.com with your order number.