Customer Support

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Yes, shipping to anywhere in the U.S. and Canada  is FREE.  We make every product by hand in our studio on the coast of Maine.  Your purchase will be shipped 2-5 days after you place your order.  We ship USPS standard mail.   Question about shipping contact us at hello@searopesmaine.com

We are happy to process an exchange if you need a different size within 30 days after items are received. Please send us an email at hello@searopemaine,com with your order number and we will help process your exchange

• Exchanges will only be fulfilled for a new size request of the same item originally purchased.

We hope you love your Sea Ropes Maine purchase, If your item does not work out for you we are happy to accept returns on unused items within 30 days after items are received

• To start a return please email us at hello@searopesmaine.com with your order number and we will help process your return
• Returns are Free in the U.S

We are please to provide Free Shipping to Canada with  USPS First Class International. 

• We can not guarantee delivery dates. It normally takes up to 15 days for USPS First Class International.
• Sea Ropes Maine is not responsible for packages that are lost or damaged in transit.
• All international  custom forms are marked at the correct item value
• Custom duties and/or taxes are the full responsibility of the buyer
• All shipping cost for returns/exchanges  are the responsibility of the buyer.   Please ship returns  to 

Sea Ropes Maine

110 Two Lights Road

Cape Elizabeth, Maine , USA 04107

We hope you love your Sea Ropes Maine purchase.  Please fee free to email us with any questions. before placing your order.   Our email is hello@searopesmaine.com

Each of our products are handmade at our studio in Cape Elizabeth,  Maine.  We use durable, authentic nautical rope and hardware.  We will make reasonable repairs on items for up to 1 year after date of purchase.  For all repair inquiries, please email hello@searopesmaine.com with your order number.